Get your queries resolved here!
Can a foreign national or traveller from a country outside Saudi Arabia rent a car through Autorent?
Yes, a foreign national can rent a car from Autorent subject to availability of 'International Driving License' along with valid travel documents
Which all types of Driving Licences are acceptable for renting a car?
The following types of Driving Licenses are acceptable for renting a car in KSA:
For Nationals & Residents
KSA Driving License
For Tourists (Any One of the following)
International Driving Permit (IDP)
GCC (Gulf Co-operation Council) Driving License
Home Country Driving License
(Applicable for AUSTRALIA, AUSTRIA, BELGIUM, CANANDA, DENMARK, FINLAND, FRANCE, GERMANY, GREECE, HOLLAND, IRELAND, KOREA, NEWZEALAND, NORWAY, POLAND, ROMANIA ITALY, SOUTH AFRICA, SPAIN, SWEDEN, SWITZERLANS, TURKEY, UK and USA)
What is the age limit to rent a car in KSA?
Your age limit to hold a car for driving in Saudi Arabia must be 18 years old, but to rent a car you must be 21 years old, and your driving license must be 6 months older than 21 years old.
Does Autorent offer doorstep delivery of cars?
Pick-Up and Delivery Options are available to meet customer requirement on chargeable basis. Such charges are based on the distance of delivery / pick-up location and the type of vehicle. The cost is meitoned at the booking page in the website
Can I extend/ reduce the tenure of my car lease contract?
All lease contracts are governed with a 'Termination Clause' and needs to be complied as per the agreement for any pre-closure.
Extension of the 'Lease Contract' is subject to the terms and conditions of further usage basis which revised / same rental rate will be decided.
Can I change my vehicle model during the lease contract?
Changing to a lower model / variant is not allowed in a Lease Contract
Changing to an upper grade model / variant is permissible with the applicable charges
Should one pay the whole amount upfront in case of opting for a vehicle lease?
Individual Lease
100% Monthly Advance Payment is required failing which the services will be withdrawn
Corporate Lease
Credit Period can be offered basis credit evaluation
What the types of Fines which can be charged?
Fines can be levied for any violation which is non compliant as per the Traffic Regulations of the Ministry of Transportation.
How are the Traffic Fines paid by the customer
To be paid by the customer as and when it is raised by Autorent basis the Traffic Fine imposed by Ministry of Transportation.
Is there any type of insurance offered on the car?
All cars are covered with Comprehensive Insurance.
For any damages, the Excess Insuarnce Charges needs to be paid alongwith necessary documents and ROP report.
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